Privacy Policy

Who we are

This website is operated by Lumio Communications.
If you have any questions about this policy, you can contact us here.

What data we collect

When you use our contact form, we may collect:

  • Your name

  • Your email address

  • Any information you include in your message

How we use your data

We use your information to:

  • Respond to your enquiries

  • Communicate with you about our services

We do not use your data for automated decision-making or profiling.

Legal basis for processing

We process your personal data based on:

  • Legitimate interests (to respond to enquiries and run our business), or

  • Consent (where you voluntarily submit information via our contact form)

How long we keep your data

We only keep your data for as long as necessary to respond to your enquiry and for any follow-up communication, unless a longer retention period is required by law.

Data sharing

We do not sell or rent your personal data.
We may share your data with trusted service providers (e.g. email or website hosting providers) where necessary to operate our website.

Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how we use your data

To exercise these rights, contact us using the details above.

Cookies

This website may use basic cookies to ensure it functions properly. If additional tracking or analytics cookies are used, a separate cookie notice will be provided.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Last updated: March 2026